The website ʻkireap.com’ (“Website”) and the mobile applications – ʻKireap Farmer’ excluding the ʻProducts’ section where available, ‘Kireap Offtaker’, and ‘Kireap Logistic (“App(s)”) (the App and Website collectively referred to as the “Platform”) is owned and operated by Kireap Technologies India Private Limited (“We”, “Us”, “Company” or “Our”, which expression shall mean and include its affiliates, successors and assigns). We are committed to protecting and respecting the Platform users’ (“You” or “Your” as applicable) privacy and the information that You share while using the Platform.
THIS PRIVACY POLICY DESCRIBES OUR POLICIES AND PROCEDURES FOR COLLECTION, USE, STORAGE, DISCLOSURE AND PROTECTION OF ANY INFORMATION, INCLUDING, BUT NOT LIMITED TO, BUSINESS OR PERSONAL INFORMATION PROVIDED BY YOU (“YOU/R”) WHILE USING THE PLATFORM.
THIS PRIVACY POLICY CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU, AS THE USER OF THE PLATFORM, AND THE COMPANY, AS THE OWNER OF THE PLATFORM. PLEASE READ THIS PRIVACY POLICY CAREFULLY PRIOR TO USING OR REGISTERING ON THE PLATFORM OR ACCESSING ANY MATERIAL, INFORMATION OR AVAILING ANY SERVICES THROUGH THE PLATFORM (“SERVICES”). BY VOLUNTARILY PROVIDING US WITH INFORMATION, YOU ARE CONSENTING TO COMPANY’S USE OF IT IN ACCORDANCE WITH THIS POLICY. BY VISITING/ ACCESSING THE PLATFORM, OR SETTING UP/ CREATING AN ACCOUNT ON THE PLATFORM AND CLICKING ON THE ‘I ACCEPT’ BUTTON PROVIDED ON THE PLATFORM, YOU EXPRESSLY CONSENT TO COMPANY’S USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT PROCEED FURTHER TO USE/ ACCESS THIS PLATFORM IN ANY WAY OR DOWNLOAD THE APP. THE ABSENCE OF AN ACCEPTANCE OF THE PRIVACY POLICY BY YOU, WILL IMPACT OUR ABILITY TO PROVIDE THE SERVICES OR PRODUCTS FOR WHICH YOU HAVE APPROACHED THE PLATFORM AND MAY NOT BE ALLOWED TO ACCESS CERTAIN FEATURES/ PARTS OF THE PLATFORM. YOUR USE OF THE PLATFORM WILL BE GOVERNED BY THIS PRIVACY POLICY IN ADDITION TO THE TERMS OF USE (LOCATED AT https://kireap.com/ (https://kireap.com/) (“TERMS”) AS APPLICABLE TO YOU AND SHALL BE READ HARMONIOUSLY AND IN CONJUNCTION WITH THE TERMS.
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD UNDER THE INFORMATION TECNOLOGY ACT, 2000 READ WITH THE RULES AND REGULATIONS MADE THEREUNDER AND IS GENERATED BY A COMPUTER SYSTEM AND WILL NOT REQUIRE ANY PHYSICAL, ELECTRONIC, OR DIGITAL SIGNATURE.
1. Information Collected
We will use the information provided by You only in accordance with the purposes described in the Privacy Policy.
We may collect Your Personal Information (defined below) and Non Personal Information (described below) when You download and use the Platform and at the time of Your registration on the Platform. You may browse certain sections of the Platform without being registered with Us and without sharing any Personal Information with Us. However, to avail any Services on the Platform, You are required to set up an account with Us on the App, which may require You to provide some Personal Information.
“Personal Information” means and includes:
(a) Information that You provide to Us by filling in forms on the Platform. This may include contact information such as name, email address, mailing address, phone number, financial information, if any, unique identifiers such as user name, account number, password and preferences information such as favourites lists, transaction history;
(b) Information that You voluntarily provide when You write directly to Us (including by e-mail and surveys);
(c) Information that You specifically provide Us access to while accepting the Terms and Conditions of use of the Websites/App.
This Privacy Policy applies to the following information that we may collect from You during Your use of the App/ Website:
(i) Information You give Us: You may provide certain information to Us voluntarily while registering on Our Platform for availing Our Services, such as Your name, mobile number, email, address, address details, IP Address, zip code, age, gender, occupation, Your location, device ID, Device location, other related things like crops grown, crops to check prices for, products interested in We collect all of the foregoing information in order to provide You the Services.
We may also ask You for certain financial information, including Your bank account details and type, Indian financial system code (IFSC) of bank, details of nominee and relationship with the nominee and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments to You, further to Your Use of the Platform and the Services. In this regard, We may ask You to provide certain additional information about Yourself on a case to case basis to ascertain the authenticity and the legitimacy of any financial information You provide to Us. All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/genuineness/misrepresentation/fraud/negligence of the information disclosed by You or any of Your authorised representative acting on Your behalf shall lie on the Company nor will the Company be in any way responsible to verify any information obtained from You.
All financial information gathered by the Company shall be stored on servers, log files and any other storage system owned by the Company or by service providers to Us engaged for this limited purpose as well as any payment service providers or banks that facilitate or process payments to You further to your engagement with Us.
Except as provided herein, We do not solicit any Sensitive Information about You. However, if You share such information with Us voluntarily, We will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence of such any unauthorized use or misuse of such information.
(iI) Location based information: When and if You download and/or use the Platform through Your mobile, We may receive information about Your location, Your IP address, and/or Your mobile device, including a unique identifier number for Your device. We may use this information to provide You with location-based Services including but not limited to search results and other personalized content as well as for analytics. You can withdraw Your consent at any time by disabling the location-tracking functions on Your mobile. However, this may affect Your enjoyment of certain functionalities on the Platform. In addition to the above, We identify and use Your IP address to also help diagnose problems with Our server, resolve such problems and administer the Platform. Your IP address is also used to help identify you and to gather broad demographic information, on an aggregated basis.
(iii) Non- Personal Information: We may also collect certain non-personal information, which means and includes any information that does not reveal Your specific identity, such as, browser information, information collected through Cookies (as defined below), pixel tags and other technologies, demographic information etc (“Non-Personal Information”). Our Platform gathers some information automatically when You visit the Platform and stores it in log We may collect certain information about Your computer or other electronic device through which You have accessed the Platform to facilitate, evaluate and verify Your use of the Platform.
“Cookies” are small files that reside on Your computer’s hard drive and generally contain an anonymous unique identifier and are accessible only by the Platform that placed them there and not any other sites. You may refuse to accept Cookies by activating the setting on Your browser which allows You to refuse the setting of Cookies. However, if You select this setting, You may be unable to access certain parts of the Websites/App. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our system may issue Cookies when You log on to the Platform. The use of Cookies by Our partners, affiliates, advertisers or service providers is not covered by the Privacy Policy.
2. Use of the Information
We may use the Personal Information and other Non-Personal Information provided by You in the following ways, viz:
a – Provide and improve the Services offered to You through the Platform;
b – Conduct research and analysis to detect, prevent, mitigate and investigate fraudulent or illegal activities;
c – Analyse how the Platform is used, diagnose service or technical problems, maintain security;
d – To help You efficiently access the Platform;
e – Monitor aggregate metrics such as total number of viewers, visitors, traffic, and demographic patterns;
f – To notify you regarding your account, to troubleshoot problems with Your account, to resolve a dispute, to collect fees or monies owed, to confirm Your identity in order to ensure that You are eligible to Use the Platform;
g – Advertising and marketing communications;
h – To carry out Our obligations arising from any contracts entered into between You and Us;
i – To notify You about changes on the Platform;
j – Notify You in the event We become aware of any breach of the security of Your information and take appropriate action to the best of Our ability to remedy such a breach;
k – To enable Us to comply with legal and regulatory obligations;
l – To process and fulfil Your request for Services;
m – To contact You in respect of the Services;
n – For any other purpose after obtaining Your consent.
You also specifically agree and consent to Us collecting, storing, processing, transferring and sharing information (including Personal Information) related to You within Our organization or with associated third parties entities registered under applicable laws, as may be necessary for the purpose of providing Services to You or improving the Services provided to You.
We may also combine the information that We collect from You with information about You that We receive from other sources (“Combined Information”). We may use this Combined Information for any of the purposes set out above.
3. Storage, Security and Disclosure of Information
We will use and retain Your Personal Information for such periods as may be required to be retained for the purposes specified hereunder or is necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements (whichever is later) and will be used by Us only in accordance with this Privacy Policy.
We use reasonable safeguards to preserve the integrity and security of Your Personal Information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment, in compliance with applicable laws, to the extent applicable. All information You provide to Us is stored on Our secure servers within India.
We cannot however ensure or warrant the security of any information You transmit to Us or guarantee that Your Personal Information and/or other non-Personal Information provided for availing the Services or Website may not be accessed, disclosed, altered, or destroyed by a breach of any of Our security measures and safeguards. It is further clarified that so long as You access and/or use the Website (directly or indirectly), You have the obligation to take adequate safeguards at all times, at Your end, to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information.
We assume no liability for any disclosure of information due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or omissions beyond Our reasonable control and You agree that You will not hold Us responsible for any breach of security unless such breach has been caused as a direct result of Our gross negligence or wilful default.
In using the Platform, you accept the inherent security implications of data transmission over the internet and the world wide web cannot always be guaranteed as completely secure. Therefore, your use of the Platform will be at Your own risk.
We may disclose such information to third parties such as third party vendors, partnered financial institutions, contractors, and other service providers who work for the Company or are associated or have partnered with the Company or provide Services in order to provide You with access to the Platform, Our Services and customer support facilities, to comply with Our legal obligations, to enforce this Privacy Policy or Our Terms of Use, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the Platform or Our Services, or to undertake auditing or data analysis for the purpose of the Services, and to avail services from third parties for data analysis and market research. We do not disclose Your Personal Information to third parties for their marketing and advertising purposes without Your explicit consent.
In the event the Company is merged with or acquired by another company or in case of re-organization or re-structuring of business, We and Our affiliates will share/transfer/assign Your Personal Information and other information, wholly or in part, with another business entity.
We will share Your information with third parties only in such manner as described below:
1. We may share Your information with third parties including third party service providers/agents/partners, etc. and in such an event, the third parties’ use of Your information will be bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them by the Privacy Policy, etc.
2. We may disclose Your information, to any member of Our related or group companies including but not limited to, our subsidiaries, Our ultimate holding company and its subsidiaries, as the case may be, and Your use of the Websites/App shall constitute consent for the
3. We may disclose Your information if We are under a duty to do so in order to comply with any legal obligation or an order from the government and/or statutory authority, or in order to enforce or apply to this Privacy Policy Our Terms of Use or assign such information in the course of corporate divestitures, mergers, or to protect the rights, property, or safety of Us, Our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
4. Use of Information
By the use of the Platform, you may be able to see various services offered through our third party agents and service providers. You may have interest or intention of availing such services and products or a general query with respect to the products and services available on the Platform and through the Platform. Accordingly, you may contact us or You may make a missed call to Us, or raise a chat with Our support team, or drop a query on the Platform, or send Us emails, or fill out other forms and query requests through the Platform, and share your contact details including but not limited to phone number, location, etc., with Us. By contacting Us in anyway and by providing us your phone number and contact details, you thereby give Us the unequivocal right to:
1. Contact you through various mediums, including but not limited to phone calls, emails, or make a phone call to You to discuss your query or request;
2. Contact you through phone or message notwithstanding the fact that You may have registered under the Telecom Regulatory Authority of India regulations as a fully blocked or a partially blocked It is further clarified that We shall only make solicited phone calls or messages;
3. Share the contact details provided by You with the service provider or agent or representative available on or through the Websites/App who may be in a position to sufficiently answer or respond to Your query, including but not limited to third party service
You also give the third party service provides/agents/affiliates available on the Websites/App, towards whom Your specific query/question/request is directed, to directly contact You, using the contact details shared by You with Us, on or through the Websites/App.
The Websites/App and the other service provides/affiliates/agents on the Websites/App shall only use the information provided by You above, for the purpose of ensuring complete provision of services to You and for the purpose of appropriately responding to Your query/question/request/concern.
We understand that Your contact details are important to You, and We shall bind the service providers/agents/affiliates that We share Your contact details with, with the same level of protection as required under the applicable laws.
5. Non- Disclosure of Information
If You are a registered user, you may update, edit or correct Your account information and email preferences at any time by logging in to Your account. If You believe that any of Your information held by Us is inaccurate, you may write to Us at privacy@kireap.com. We will respond to Your request within 45 (forty five) days or as prescribed under applicable law. It is Your responsibility to ensure that any information You provide Us remains accurate and updated.
6. Links to Third Party Sites
Our Platform may, contain links to and from the website/apps of Our partner networks, affiliates and other third parties. This Privacy Policy does not apply to any third party platforms that are connected via links to the Platform that you access or use in connection with the Services offered on the Platform, or any information that you provide to, or that is collected by, any third party through the Platform. The inclusion of a link does not imply any endorsement by Us of the third party website/app, the website/app’s provider, or the information on the third party website/app. If You follow a link to any of these websites/apps, please note that these websites/apps may be governed by their own privacy policies and We disclaim all responsibility or liability with respect to these policies or the websites/apps. Please check these policies and the terms of the websites/apps before You submit any information to these websites/apps.
7. Severability and Exclusion
We have taken every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy. This Policy does not apply to any information other than the information collected by the Company through the Websites/App. This Policy shall be inapplicable to any unsolicited information You provide Us through this Websites/App or through any other means. This includes, but is not limited to, information posted in any public areas of the Websites/App. All unsolicited information shall be deemed to be non-confidential and the Company shall be free to use and/or disclose such unsolicited information without any limitations.
8. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of India. The courts at Bengaluru, India shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Privacy Policy.
9. No Waiver
The rights and remedies available under this Privacy Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.
10. Changes to the Policy
We may update this Privacy Policy from time to time. We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying You of such changes. Any changes or updates will be effective immediately. If We make any material changes, we may notify You by e-mail (sent to the e-mail address specified in Your account) or by means of a notice on this Platform prior to the change becoming effective. We encourage You to periodically review the Privacy Policy for the latest information on Our privacy practices. Your acceptance of the amended Privacy Policy shall signify Your consent to such changes and agreement to be legally bound by the same.
11. Contact
Please address Your grievances, feedback or questions, without limitation, with respect to the collection, processing, usage, disclosure, security of Your information in writing to Us. You can always withdraw Your consent for usage, processing of Your information by Us by writing to Us or by way of an email to the following:
Email: grievances@kireap.com
In case You do not provide Your consent or later withdraw Your consent provided hereunder, We request you not to access the Platform and use the Services and also reserve the right to not provide You any Services on the Platform. In such a scenario, the Company may delete Your information (personal or otherwise) or de-identify it so that it is anonymous and not attributable to You.
